Refund Policy Institute of Corporate and Taxation (ETTC)
Elite Tax Training Institute (ETTC) maintains a strict no-refund policy for all payments received. This policy applies to all students, applicants, and service users without exception.
1. Non-Refundable Payments
All fees paid to ETTC are non-refundable. This includes but is not limited to:
- Registration fees
- Application fees
- Tuition fees
- Course material costs
- Examination fees
- Certification charges
- Any other service-related payments
Once a payment is made, it is considered final. ETTC advises all students to thoroughly review course requirements and financial commitments before proceeding with any transaction.
By completing a payment, the student or client agrees and accepts this no-refund policy in full.
2. Service Cancellation by ETTC
If ETTC is unable to deliver the service or course for which the fee was paid, no cash refund will be issued. Instead:
- ETTC may issue a credit voucher equal to the amount paid.
- The credit can be used for future courses or services offered by ETTC.
- Credits are non-transferable and must be used within ETTC’s specified timeframe.
3. Exceptional Circumstances
In rare and exceptional cases, ETTC may consider refund requests at its sole discretion. These may include:
- Verified medical emergencies
- Death of the student or an immediate family member
- Other critical situations evaluated by ETTC management
If a refund is granted:
- A processing fee will be deducted.
- The refund amount will be determined by ETTC and is non-negotiable.
4. Policy Coverage
This policy applies to:
- Payments made via ETTC’s Learning Management System (LMS)
- Payments made through official ETTC platforms or in-person transactions
5. Final Terms
By proceeding with payment, the student agrees to this policy. ETTC reserves the right to update this policy at any time without prior notice.